Frequently Asked Questions


 

Where is Carolina Cotton Company located?
We are located downtown Kings Mountain, next to the railroad tracks, a few doors down from Papa Johns Pizza.
Our address is 227 South Battleground Avenue, Kings Mountain, NC 28086.

What are the hours of your store?
Monday - Friday: 10:00am – 5:00pm
Summer Saturday's: Call for hours.
Winter Saturday's: Closed

Sunday: Closed

How do I order from Carolina Cotton Company?
You may order online using our secure cart, over the phone (704-750-4164), or come and visit our store in person!

What is your minimum order?
All of our fabric is offered in increments of quarter yards and will be cut in continuous yardage (unless otherwise contacted). A quarter yard is 9 inches long.

What is a fat quarter?
A fat quarter is a half of a half yard cut that measures approximately 18" X 22" inches.

Fabric Anatomy

How long will it take to get my order?
We ship Monday - Friday per the USPS schedule.  We do not ship on holidays.
If the item is in-stock, we will make the shipment within 1-2 business days. If an item is on back-order, it varies. USPS deliveries will vary depending on the destination distance from our store. First Class Mail usually takes 5-7 business days, while Priority Mail usually takes 2-3 business days.

Do you carry any licensed products?
Yes. We carry several licensed fabric prints, such as NFL, MLB, MLS, NBA, College Logo, Disney, Realtree, John Deere, True Timber, Hasbro, Marvel, Sanrio, Nickelodeon, Mars, A&E, Farmall, and much more.
Licensed fabrics are for personal use only by the home sewer, they are not for resale as a finished product. Manufacturing of finished products for resale is not allowed. Please note that some of our licensed fabrics have shipping restrictions and may only be shipped to US, Canada, & Puerto Rico addresses.

What forms of payment do you accept?
We accept Cash, Visa, MasterCard, American Express, Discover, and PayPal.

If I have a question or suggestion that is not answered here or experience a problem with a product, whom should I contact?
Call (704-750-4164) or E-mail us at
sales@carolinacottoncompany.com